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Contoso Industries — Manufacturing

Contoso Industries is a mid-sized manufacturer with 15 production facilities across Europe. Their IT estate has grown organically over two decades — reliable, but increasingly unable to support the business decisions that leadership needs to make.

The Challenge

Contoso’s business is under pressure from multiple directions:

  • Supply chain disruption — Global events have exposed the fragility of Contoso’s just-in-time supply chain. Leadership wants near-real-time visibility into production, inventory, and supplier performance.
  • Aging infrastructure — The on-premises data center runs 127 Windows Server VMs, including a critical ERP system built on .NET Framework 4.6 with a SQL Server 2016 backend.
  • No analytics capability — Production data is trapped in application databases. Monthly reports are generated manually from spreadsheet exports. There is no self-service BI and no predictive capability.
  • Skills gap — The IT team excels at keeping the lights on but has limited cloud experience.

The Assessment

Azure Migrate reveals the estate:

CategoryCountFinding
Windows Server VMs12785 can migrate as-is, 30 need OS upgrade, 12 are idle
.NET applications1410 are .NET Framework 4.x, 4 are already .NET 6+
SQL Server databases2218 compatible with SQL MI, 4 need feature remediation

The Path Decision

WorkloadPathRationale
ERP system (core manufacturing)StabilizeBusiness-critical, stable, no appetite for code changes
MES (shop floor execution)StabilizeTightly coupled to ERP, move together
Customer portal (order tracking)TransformCustomer-facing, needs elastic scale for peak ordering
Supply chain dashboardTransformNew development — build cloud-native from day one

Execution

Stabilize (Months 1-4):

  • Migrate 85 VMs to Azure in 4 waves
  • Migrate ERP and MES databases to SQL Managed Instance
  • Enable SQL MI Mirroring to Fabric for production data

Transform (Months 3-8):

  • Modernize customer portal: .NET Framework → .NET 8, containerize
  • Build new supply chain dashboard as a cloud-native application
  • Both backed by Azure SQL Database, mirrored to Fabric

The Payoff

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graph TB
  classDef azure   fill:#0078d4,stroke:#005a9e,color:#fff
  classDef onelake fill:#742774,stroke:#5a1e5a,color:#fff
  classDef bi      fill:#fde8f9,stroke:#742774,color:#3a003a
  subgraph h1["Stabilize"]
    ERP[("ERP → SQL MI")]:::azure
    MES[("MES → SQL MI")]:::azure
  end
  subgraph h2["Transform"]
    PORTAL[("Customer Portal → Azure SQL DB")]:::azure
    SUPPLY[("Supply Chain App → Azure SQL DB")]:::azure
  end
  FAB(["Fabric OneLake"]):::onelake
  PBI["Power BI<br/>Supply Chain Dashboard"]:::bi
  ML["Data Science<br/>Predictive Maintenance"]:::bi
  ERP -->|"Mirror"| FAB
  MES -->|"Mirror"| FAB
  PORTAL -->|"Mirror"| FAB
  SUPPLY -->|"Mirror"| FAB
  FAB --> PBI
  FAB --> ML
  style h1 fill:#e6f3ff,stroke:#0078d4
  style h2 fill:#e6f3ff,stroke:#0078d4

Business outcomes:

  • Near-real-time supply chain visibility — delivered to the CEO’s dashboard in Power BI, with replication latency validated during rollout
  • Predictive maintenance models trained on actual production data in Fabric, prioritizing equipment risk before maintenance windows
  • Infrastructure cost reduction measured through Azure Migrate business-case assumptions, right-sizing, reservations, and PaaS adoption where appropriate
  • IT team upskilled in Azure operations and Fabric analytics