Common Issues & Resolution Patterns

Overview

Reference guide for commonly encountered issues and proven resolution approaches.

Issue Categories

Connectivity Issues

Symptoms: Network timeouts, connection refused, packet loss
Diagnosis: Network diagnostics, route analysis, firewall rules
Resolution: Route updates, firewall adjustments, link restoration

Performance Issues

Symptoms: Slow response times, high latency, throughput degradation
Diagnosis: Performance monitoring, resource analysis, bottleneck identification
Resolution: Resource scaling, optimization, configuration tuning

Availability Issues

Symptoms: Service interruptions, intermittent failures, timeouts
Diagnosis: Health monitoring, event logs, component status
Resolution: Restart procedures, failover activation, incident recovery

Data Consistency Issues

Symptoms: Replication lag, inconsistent state, sync failures
Diagnosis: Replication monitoring, data analysis, consistency checks
Resolution: Resync procedures, conflict resolution, state restoration

Certificate Issues

Symptoms: SSL/TLS errors, authentication failures, trust errors
Diagnosis: Certificate validation, expiration checks, trust chain verification
Resolution: Certificate replacement, trust updates, recertification

Resolution Templates

Each issue type follows a diagnostic workflow leading to specific resolution procedures documented in operational runbooks.

See also: Tools & Procedures